All orders are subject to the terms and conditions listed below. We suggest you review before ordering.
Payment
We accept MasterCard, Amex, Discover, and Visa, through our shopping cart or by phone. You credit card will be changed for items shipped and freight costs (if any apply) the day your order is received. You will receive an e-mail confirmation once your order has been placed. You will receive another confirmation of shipment by e-mail from us the day the order is shipped with your tracking number and shipping details.
Shipping
WE CURRENTLY OFFER FREE SHIPPING ON MOST* ORDERS SHIPPED STANDARD GROUND (lower 48)
Many in-stock items ship in 2 business days or less. Out of stock, made to order, or custom items may take up to 3 weeks in most cases. If you order several items, your order will ship complete at the same time. Contact customerservice@pepsicorbin.com if you would like to ship all available and ship backordered items in a second shipment when completed. Free shipping may not apply to backordered items.
We ship using UPS to the Centennial US. Customers living in Alaska, Hawaii and Canada will be shipped to using the United States Postal Service (USPS). All orders are shipped FOB (freight on board) from Corbin, KY. No coupons or codes necessary at time of checkout for free shipping. Expedited services may ship with another carrier of our choice and may be changed without notice before shipping. Expedited shipping (Overnight, 2 Day, 3 Day, etc) refunds will not be given for shipments not received in time. We can not control the package once it leaves out location.
*Some items may not qualify for free shipping due to their size and weight. Please see item description or contact us for more information.
Please contact us for your international shipping needs. Bovano.com can ship to any country! We can quote a rough cost to ship your order. Actual cost will be charged at time of shipment. International buyers pay all import taxes, duties and all other fees associated with their order. Additional costs may be associated with some exporting depending on the country you are buying from. Please contact us for more information.
Pepsicorbin.com retains the right to ship with the carriers of their choice and can be changed without notice.
Sales Tax
Pepsicorbin.com ships all orders from our location in Corbin, KY. All orders shipped to an address in the state of Kentucky (even if ordered from customer living in another state) will have 6% KY sales tax applied to them.
30 Day Satisfaction Guaranteed
If for some reason you are unhappy with the quality of your product just let us know! You may exchange or return the item(s) within thirty (30) days of order receipt. Just contact us for a return authorization. Keep all the original packing materials as they are required for a full refund. They also insure the piece(s) returned to not get damaged so a full refund can be issued.
Returns/Exchanges
Original and any return shipping costs are non refundable on returned and exchanged items. Call tag and return shipping service can be arranged through Pepsicorbin.com for a $10 fee (includes call tag fee and shipping costs on most standard items, additional costs may be added for larger items). Items can also be shipped by customer themselves for no additional charges. Refund will not be credited until item(s) have been retuned and received to pepsicorbin.com in the same condition they were sent. Any repair costs on returned/ exchanged items are the responsibility of the customer at a minimum of $50 per damaged item returned. Please note that any special order or customized items are non returnable. C.O.D. returns and exchanges will not be accepted.
Damages
All damages in shipment must be reported to pepsicorbin.com within three (3) business days of package delivery. Please be sure to keep all original packaging material. Pepsicorbin.com will replace or repair any items that have been received damaged at no cost to you after the claim with the shipping carrier has been completed.
Price Changes
Prices are subject to change without notice. We reserve the right to correct pricing errors.
Security
Pepsicorbin.com is a secure site. We respect your financial and personal privacy. Any information you give us will only be used by pepsicorbin.com to process your order. All personal contact information will not be shared with any 3rd parties. If you have any questions regarding our privacy policy please visit our privacy policy page here.